Supervision Call Forking

Integration of external supervision servers and database sources for call forking

Thanks to anynode’s innovative supervision routing, several possibilities arise: Routing decisions and number translation can be easily made based on third-party sources such as customer databases or other applications.

anynode 4.10 now offers the Supervision Routing feature, which additionally allows for triggering dynamic call forking. The destinations can be determined using an external supervision server or another database source such as SQL, LDAP, or Azure AD.

Infographic: Determination of the external destination based on a REST supervision server or a database source

Determination of the external destination based on a REST supervision server or a database source

Route Supervision Assistant with querying routing information via a REST server

Route Supervision Assistant with querying routing information via a REST server

anynode and Supervision Call Forking – Benefits at a Glance:

  • Flexible control: through a dedicated external REST server
  • Increased availability: due to faster processing of call forking

 

anynode is officially certified by Microsoft for Direct Routing that gives our customers the added benefit of worldwide Microsoft support.

In general, with Microsoft Direct Routing and anynode you are able to connect to almost any telephony trunk or interconnect with third-party PBX. The most suitable and uncomplicated, easy to use solution for you and your networks that simply works.

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